FAQs
What products do you sell?
What products do you sell?
We specialize in premium men’s and women’s perfumes, carefully selected for their long-lasting scents, high-quality ingredients, and elegant profiles.
Where do you ship?
Where do you ship?
We currently ship Australia-wide. If you're outside Australia and would like to place an order, feel free to contact us directly at hello@isscent.com.
How long does delivery take?
How long does delivery take?
Standard delivery typically takes 3–7 business days within Australia. Remote areas may take slightly longer.
How can I contact Isscent?
How can I contact Isscent?
You can reach us via:
📧 Email: hello@isscent.com
📞 Phone: +61 2 4448 8848
📍 Address: 50 Martin Pl, Sydney NSW 2000, Australia
Are your perfumes authentic?
Are your perfumes authentic?
Absolutely. All our perfumes are 100% authentic and sourced from trusted manufacturers and suppliers.
Can I return or exchange a perfume?
Can I return or exchange a perfume?
Due to hygiene reasons, we do not accept returns on opened perfumes. If your item arrives damaged or incorrect, please contact us within 7 days of delivery for a replacement or refund.
What payment methods do you accept?
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, AMEX), PayPal, and other secure online payment options.
